How ThinkHOA collects, uses, protects, and retains personal information.
Effective August 24, 2026 · Draft for legal review before publication
ThinkHOA respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit thinkhoa.com, request Early Access, subscribe to product updates, or otherwise communicate with us.
We may collect information you provide directly, including your name, email address, telephone number, organization or association, role, management type, number of associations, approximate unit count, governance challenges or questions, adoption timing, and marketing preferences.
We may also collect limited technical and campaign information, such as the page visited, referring page, browser and device information, IP-derived location, and campaign parameters. We do not intentionally place names, email addresses, association names, governance-question text, or other personal form content into analytics event parameters.
If you request product updates or provide marketing permission, we may send product communications. You may unsubscribe using the method included in each marketing message. Service-related responses to an Early Access request may still be sent when appropriate.
We may disclose information to service providers that operate website hosting, forms, email, analytics, security, or related business functions on our behalf; to professional advisers; in connection with a business transaction; or when required by law or necessary to protect rights and safety.
ThinkHOA does not sell personal information. This statement must be re-evaluated before advertising pixels or cross-context behavioral advertising are enabled.
Do not submit governing-document files through the initial Early Access form. If ThinkHOA later accepts document uploads, the applicable notice and product terms will explain how those documents are used, protected, retained, and deleted.
ThinkHOA currently retains Early Access submissions and prospect information unless you request deletion or retention is no longer permitted by law. Limited information may be retained when required for legal, security, fraud-prevention, or recordkeeping purposes.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we maintain. No transmission or storage method is completely secure, and we cannot guarantee absolute security.
You may request access, correction, or deletion of personal information, or withdraw marketing permission, by emailing hello@thinkhoa.com. Depending on your location and applicable law, you may have additional privacy rights and the right not to receive discriminatory treatment for exercising them.
ThinkHOA is intended for HOA professionals and adult board members and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will post the revised policy with a new effective date and provide additional notice when required.
Questions or privacy requests may be sent to hello@thinkhoa.com.
